Extend the value of your products with embedded protection that adds value for customers and unlocks new revenue streams.
Devices
Extend the value of your products with embedded protection that adds value for customers and unlocks new revenue streams.
B2B CSAT
NPS
active customers
When these services are fragmented across partners and channels, it becomes harder to deliver consistent, high-quality experiences, maintain brand trust, and manage operational efficiency at scale.
Original Electronic Manufacturers (OEMs) need a more integrated approach to servicing that strengthens customer relationships while supporting fast, reliable fulfilment.
bolttech delivers world-leading embedded protection and servicing across the full value chain of device customers' experiences — from purchase and claims to repair and fulfilment.
By connecting OEM ecosystems, service networks, and logistics through a single integration, bolttech enables faster resolution, consistent customer experiences, and scalable service delivery — while keeping the brand at the centre of every interaction.
Apply generative and predictive AI across claims and repairs to accelerate decisions, reduce manual intervention. This improves turnaround times and service accuracy, while increasing operational efficiency and reducing costs. Real‑time metrics and reporting ensure consistent service quality and give OEMs confidence in scalable after‑sales operations.
Provide a fully integrated, digital servicing model from claims to repairs and replacements, with real-time visibility to reduce friction, increase transparency, and strengthen customer confidence.
Deliver high NPS through fast, reliable protection and servicing experiences, reinforcing brand trust, loyalty and long-term customer value.
Leverage authorised repair networks, logistics partners, and integrated workflows to deliver high-quality repairs, faster turnaround times, and consistent delivery across markets.
Maximise value across the full device lifecycle—from protection to upgrade and trade-in—improving retention, increasing repeat engagement, and unlocking additional revenue streams.
Intelligent operations across the entire lifecycle
Simplify operations from point of sale through post‑purchase support with AI-enabled integrated platform.
How European telcos can leverage innovative device value propositions to drive growth, increase customer loyalty, and boost sustainability
